Vertical MBX IP
One System, Countless Possibilities
Vertical MBX IP IS much more than just a phone system… It’s a reliable, feature-rich converged solution that delivers digital and VOIP capability for up to 250 users and 72 sites in a single, cost-savings package.
Robust telephony features
Professional, responsive communications. Click Here To Learn More
- Integrated voice mail/auto attendant for professional greetings. Multiple voice mail units can be installed to increase port/hour capacity.
- Automatic Call Distribution, including call center functionality, agent wrap up and supervisor functions.
- Ability to network small branch offices using the Vertical SBX IP system to facilitate a seamless communications network.
- SMDR call records to track call costs and prevent phone abuse. The records can be e-mailed on a scheduled basis and imported into Excel.
- Multi-party conferencing for up to nine conference rooms.
- Multiple tenant groups allow you to partition groups by department.
- VoIP (SIP) trunking reduces expenses and provides flexibility.
- Robust call routing capability enables live answer, auto attendant, or backup auto attendant coverage patterns, as well as DID, ANI, or CallerID routing.
- Unified Messaging, with ability to receive voice mail as a .wav file attachment via e-mail.
- Mobile extension allows incoming calls (on T1/PRI or SIP trunks) to ring your cell phone when you are out of the office.
- One-touch call recording for more accurate customer orders, compliance and training.
- Call Screening allows you to listen to callers that have been routed into your voice mail so you can decide if you need to speak with them or not.
- Roaming mobility with DECT cordless wireless telephone offerings.
- Detailed reporting integrates with accounting and other management applications.
- One-touch feature button access for easy and intuitive feature operation. MBX IP provides softkeys with intuitive navigation via the LCD of a telephone.
- With the optional EZPhone application, CTI integration with Microsoft® Outlook, ACT and Goldmine is available.
- Optional EZAttendant software application provides attendant/operator stations, rapid call handling and instant visual status to efficiently process calls.
- Dedicated Hotel/Motel telephony feature set includes:
- Wake Up Calls
- Check In/Out
- Maid Status
- Room Charge/Status
- Message Wait Set/Cancel
- Bath Alarm
- Room Swap
- VIP Guest
- Generic Property Management System Interface